If your janitorial service offers steam cleaning as part of the package, you may be concerned about the potential long term effects of having them regularly steam cleaned. Will this process damage the carpets and leave you with a hefty bill when it comes to having to replace them down the line?

The first step is to discuss this with the manufacturer of your carpets – what is the suggested cleaning method and do they recommend steam cleaning (either occasionally or on a regular basis?) Different carpets can require different cleaning treatments depending on various variances in the fabric content and any treatments that have been applied to the fabrics.

Quality Matters steam cleaning serivce actually injects less water into carpets than traditional carpet cleaning machines. This is because the steam is used to clean rather than pumping in soapy water which is then sucked away. Over wetting a carpet can actually cause damage to the underlay, as well as causing mould to grow if it is wet for too long so it makes sense to steam clean a carpet if it requires a thorough cleanse.  It is unlikely that these issues would arise (eg over wetting) with professional steam cleaning as the machinery and equipment they use will be appropriate for the job they are doing. Don’t be afraid to ask for feedback from previous customers as well as references as you need to be assured that they will be doing a professional job.

Carpets should not require very regular steam cleaning unless they are experiencing very heavy usage and severe soilage. If your carpets experience usual wear and tear, there should be no reason for a cleaning company to suggest steam cleaning on a regular basis unless they can charge you extra for it – perhaps they are trying to capitalise on their income? If your cleaning company suggests that steam cleaning your office carpets on a regular basis would be beneficial, you need to ascertain the reasons for this. I would suggest that a full and thorough steam clean should not be undertaken more often than six monthly unless there are specific reasons for doing it more often. If there are areas which need more intense cleaning then you can come to an agreement as to which arrangements to make for those areas.

Steam cleaning in itself will not damage your carpets, as long as the work is carried out carefully and with appropriate training and experience, it will help to prolong the life of your carpet as it will not need replacing so soon and will look much more attractive for longer. With steam cleaning there is less of a need for strong chemicals or detergents as the heated water will do most of the hard work without needing strong chemicals. This will also help to prolong the life of your carpets, resulting in reduced costs in the long term and is often cheaper than using a typical Rug Doctor

Don’t forget that steam cleaning is not only for carpets – it may be a really useful tool for you to have chairs and sofas steam cleaned on a regular basis. If you have fabric chairs in the office with staff eating and drinking at their desks, steam cleaning them every six months to a year is a really effective way of keeping them looking smart and professional, especially if you have Customers in your office! If you have sofas in your reception area this is your first point of contact with customers. So they will be judging you initially on your reception area (including staff, appearance and decor). Stained or marked sofas are not the best first impression and may put potential customers off.